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By far one of the worst internet experiences of my life. You are unable to use a website to fix anything, it has been phased out for reasons beyond my understanding. Very disappointing company, I don't know what it's leadership is thinking.
That is, you can enhance your system with a number of additional devices. These upgrades include everything from smart smoke detectors and thermostats to cameras and keypads. While you do have some freedom to customize, we would specifically like to see more Xfinity cameras offered in their lineup. Many of the devices that make a smart home truly smart — for example, smart thermostats and smart locks — are designed to be used from a distance. The Xfinity Home app for mobile devices gives you the ability to unlock your smart locks to let someone inside, like a dog walker or a babysitter.
Xfinity
He holds a Master’s of Science with an emphasis on writing from the University of Montana, and he currently lives in the Reno/Tahoe area of Nevada. Xfinity Home is compatible with the myQ Garage remote controls by Chamberlain. Connect your Chamberlain garage door opener to your Xfinity Home system to control it from afar. Using the Xfinity app, you can see if you have left your garage door open, or you can open it for your kids when they come home from school. Xfinity Home security system is installed by a trained technician. The professional installation comes with a variety of advantages and extras.
Best of all, Xfinity offers deals if you bundle their other services with home security. But how do the packages, plans, and pricing compare to other brands on the market? For homeowners looking for a professionally monitored home security service that you can bundle with your home internet and cable bill, this is a workable option. I have paid for Xfinity Home for about 3 years.
The Xfinity Home App: 5 Ways It Can Help You Manage your Smart Home
Xfinity is a reliable way to keep an eye on your home with an array of equipment from cameras to pet-friendly motion sensors. While it is pricier than other systems, it may benefit you to bundle the system together with your cable and internet to save money. Although representatives couldn’t tell SecurityNerd exactly how much customers save by bundling, they say the more you buy, the better the price. If you don’t mind contracts and like having your home security and cable bill conveniently bundled together, Xfinity Home could be a good choice. The most basic Xfinity Home Secure package includes professional monitoring, three door and window sensors, a touchscreen control, motion sensor, and a keypad.

However, it is on par with other professionally monitored systems in both price and flexibility. A couple of things we don’t like about Xfinity are the required two-year contracts and no options for do-it-yourself installation. Also, a few more security camera options would be nice.
Xfinity Home fees & features
It’s quick, easy and always available on your smartphone or tablet. There are several prepackaged options to choose from with Xfinity. Below are items you will get in a basic Xfinity alarm system, plus upgraded options to bring your smart home to the next level. • Get peace of mind with parental controls included. Pause WiFi to any connected device, set family-safe browsing, device limits, and more. Yes, all Xfinity security systems come with 24 hour professional monitoring.

But for now, it’s important to know that these prices are about 15% higher than the industry average. New users can expect to pay between $40 and $70 per month for Xfinity Home Security without bundling. Thankfully, Xfinity offers ongoing deals and discounts. We’ve seen deals like the Xfinity Home Secure package going for $29.99 per month for the first 12 months with an increase to $39.95 per month for the remaining months.
Use of existing equipment subject to condition and type. We can even look at integrating your old system with advanced security technology. Enhance your security and your smart home anytime. System Takeover is not available in all areas and use of existing equipment is subject to condition and type, as determined by the Technician. We've partnered with some of the most popular smart home brands.

Enjoy a mix of special perks and experiences just for being a customer, with Xfinity Rewards. The easiest way to manage your Xfinity experience. Get the complete peace of mind that comes with the best in-home WiFi. Rest easy knowing you have a total home security solution with Pro Protection or Pro Protection Plus. Don't worry, this sounds complicated but it's just a simple browser setting.
With the purchase of optional equipment, Xfinity Home can monitor for smoke, fire, and carbon monoxide poisoning. Battery and cellular backup are included at no extra charge with this system. Also, Xfinity systems work with third-party home automation devices, so you can customize your smart home ecosystem to suit your needs and personal tastes. Comcast may have the right to exclusively market certain services to residents.

Brands like Vivint and ADT charge about $60 per month for similar monitoring plans. For example, you can deactivate the system when you unlock your doors to let the dog walker or babysitter inside, and re-arm it once they leave. The app also gives a status overview of every door and window sensor in your home, so you will know at a glance if something has been left open. The app also alerts you when a sensor's battery is low and provides step-by-step instructions to replace it. With over 45,000 Xfinity Home reviews in the Apple and Google store combined, a large majority of the reviews rate this app a 5.
Trying to find basic info about my account, plan, channels, data usage, outages, whatever, is ridiculous. It's like you are trying to hide things from us. Customer service and appreciation should be evident in how easy I can get to what I need. There's just too many layers and still can't find things.

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time. The app is universally liked by Xfinity customers, and allows you to watch live video, disarm and arm the system, and more. If you aren’t looking to sign a contract, Xfinity Home is not going to be your best choice. You are required to sign a two year service agreement.
Xfinity Home systems can be a bit pricey if you don’t bundle. They offer two main equipment packages and two monitoring plans. You can finance the equipment packages interest-free for 24 months, costing you only $15 or $20 per month, depending on the kit you choose. You can also purchase the equipment upfront for $360 or $480 to dodge those monthly payments. The downsides to Xfinity include less than stellar customer service, long hold times, confusing and inconsistent pricing and limited smart home compatibility. There isn’t a ton of customization or flexibility when compared to a DIY home security company.

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